Firstly, while walking down to the gym via the stairwell, I encountered a mouse. This would be a small inconvenience for some, but for me it was extremely traumatic. I have a severe phobia of mice, and the unexpected sighting left me shaken and anxious. I immediately informed your receptionist, Siu, of this incident at approximately 7:30am that same morning.
Secondly, I was subjected to further discomfort when maintenance works were carried out directly outside my window without any prior notice. While I was getting changed, I was shocked to find two tradesmen working right outside, which was both unexpected and highly embarrassing. Guests should be notified of such works to protect their privacy and ensure their dignity is respected
訪客用戶
獨自出遊
一室公寓
入住於2025年03月
3.0
評價於:2025年03月09日
일단 창문이 안열려서 답답했어요, 방이 넓습니다. 일찍 예약하지않았어서 뷰가없는 3층에 배정되었고, 상층으로가려면 150불이상 지불해야한다고만했어요. 파란색 베게에서 이상한 냄새났어요. 1층에서는 직원을 만나려면 항상 기다려야 합니다.
訪客用戶
家庭出遊
兩臥室公寓
入住於2025年08月
3.0
評價於:2025年08月17日
The room smells of cigarettes
There are few rubbish in the room
The room is a bit old as well as the wash room
No bottle water provided - paid item
No slippers provided - paid item
I stayed in family room with 2 bedrooms, one of the room door cannot be closed
Not met standard as the room price is not cheap
訪客用戶
家庭出遊
一室公寓
入住於2025年07月
3.5
評價於:2025年07月20日
We had a baby and requested a king bed as it was queen or king bed as per ad, we ended up with queen bed. Otherwise it was fine, its hard for pram and disable access as you have to call the bell for help to operate their lift for disable, hassle for both customer and staff.
We stayed at the hotel as a family with two children for 4 nights and had a wonderful experience overall. The staff was very friendly and attentive, which made our stay even more enjoyable. The swimming pool, complete with a Jacuzzi, was a highlight for both the adults and the kids.
The beds were comfortable, and the room cleaning service was thorough and efficient. The hotel’s location is excellent, making it convenient to explore the surrounding area.
The only downside was the cost of laundry services—$8 in total ($4 for washing and $4 for drying)—which felt a bit steep.
Overall, a great stay with excellent service and amenities. Highly recommended for families!
Firstly, while walking down to the gym via the stairwell, I encountered a mouse. This would be a small inconvenience for some, but for me it was extremely traumatic. I have a severe phobia of mice, and the unexpected sighting left me shaken and anxious. I immediately informed your receptionist, Siu, of this incident at approximately 7:30am that same morning.
Secondly, I was subjected to further discomfort when maintenance works were carried out directly outside my window without any prior notice. While I was getting changed, I was shocked to find two tradesmen working right outside, which was both unexpected and highly embarrassing. Guests should be notified of such works to protect their privacy and ensure their dignity is respected
訪客用戶
獨自出遊 一室公寓
入住於2025年03月
3.0
評價於:2025年03月09日
일단 창문이 안열려서 답답했어요, 방이 넓습니다. 일찍 예약하지않았어서 뷰가없는 3층에 배정되었고, 상층으로가려면 150불이상 지불해야한다고만했어요. 파란색 베게에서 이상한 냄새났어요. 1층에서는 직원을 만나려면 항상 기다려야 합니다.
訪客用戶
家庭出遊 兩臥室公寓
入住於2025年08月
3.0
評價於:2025年08月17日
The room smells of cigarettes
There are few rubbish in the room
The room is a bit old as well as the wash room
No bottle water provided - paid item
No slippers provided - paid item
I stayed in family room with 2 bedrooms, one of the room door cannot be closed
Not met standard as the room price is not cheap
訪客用戶
家庭出遊 一室公寓
入住於2025年07月
3.5
評價於:2025年07月20日
We had a baby and requested a king bed as it was queen or king bed as per ad, we ended up with queen bed. Otherwise it was fine, its hard for pram and disable access as you have to call the bell for help to operate their lift for disable, hassle for both customer and staff.
We stayed at the hotel as a family with two children for 4 nights and had a wonderful experience overall. The staff was very friendly and attentive, which made our stay even more enjoyable. The swimming pool, complete with a Jacuzzi, was a highlight for both the adults and the kids.
The beds were comfortable, and the room cleaning service was thorough and efficient. The hotel’s location is excellent, making it convenient to explore the surrounding area.
The only downside was the cost of laundry services—$8 in total ($4 for washing and $4 for drying)—which felt a bit steep.
Overall, a great stay with excellent service and amenities. Highly recommended for families!
2707****
商務出差
一室公寓
入住於2025年08月
M477344****
好友出遊
一室公寓
入住於2025年10月
Xiaochengziceci
好友出遊
一室公寓
入住於2025年07月
訪客用戶
夫妻/情侶出遊
一室公寓
入住於2025年09月
訪客用戶
獨自出遊
一室公寓
入住於2025年03月
訪客用戶
家庭出遊
兩臥室公寓
入住於2025年08月
訪客用戶
家庭出遊
一室公寓
入住於2025年07月
M389139****
夫妻/情侶出遊
一室公寓
入住於2025年03月
訪客用戶
家庭出遊
一室公寓
入住於2024年12月
Jiaotianshipengge
夫妻/情侶出遊
一室公寓
入住於2025年08月
2707****
商務出差 一室公寓
入住於2025年08月
M477344****
好友出遊 一室公寓
入住於2025年10月
Xiaochengziceci
好友出遊 一室公寓
入住於2025年07月
訪客用戶
夫妻/情侶出遊 一室公寓
入住於2025年09月
訪客用戶
獨自出遊 一室公寓
入住於2025年03月
訪客用戶
家庭出遊 兩臥室公寓
入住於2025年08月
訪客用戶
家庭出遊 一室公寓
入住於2025年07月
M389139****
夫妻/情侶出遊 一室公寓
入住於2025年03月
訪客用戶
家庭出遊 一室公寓
入住於2024年12月
Jiaotianshipengge
夫妻/情侶出遊 一室公寓
入住於2025年08月